We have created a working model to incorporate humanity and IT. By using online meetings, virtual teamwork model and office technology, w e set up an E-Customer Service System and monitor the quality of service non-stop to achieve the goal: ¡§ We work together without being together ¡¨ This way, we can support one another 24/7 to ensure uninterrupted service s . This operation will reduce potential business risk and increase overall competitiveness. It will also eliminate the restraint due to resource, time, space and unpredictable event so that efficiency, productivity and problem solving can be vastly enhanced. Efly members are resourceful and intelligent ¡V we are also flexible and quick to respond to any necessary changes.